Shipping Policy

Effective Date: September 23, 2026

At Novellaro, we are committed to providing reliable delivery services for every footwear order.

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1. Order Processing Time

Orders are typically processed within:

1–5 business days

after payment confirmation.

Processing may take longer during holidays or promotional periods.

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2. Shipping Fees

We provide:

Free Shipping

For orders totaling:

$10 USD or more

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Orders below:

$10 USD

will include a shipping fee of:

$5.99 USD

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3. Delivery Time

Estimated delivery:

7–20 business days

depending on:

• Destination
• Carrier availability
• Seasonal demand
• Weather conditions

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4. Tracking Information

Once your order has shipped, tracking details will be sent via email.

Customers can monitor shipment progress through the provided tracking information.

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5. Shipping Address Accuracy

Customers are responsible for providing accurate delivery information.

Additional costs caused by incorrect addresses may apply.

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6. Delivery Issues

If your package experiences delays or delivery problems, please contact our support team.

We will cooperate with shipping providers to assist customers.